Delivery Information

Delivery Cost

Free delivery for all domestic and international orders.

4WD in Victoria High Country by photographer Jacqueline Law


My post logoCarbon Neutral delivery logo

Prints are made to order

All prints are made-to-order then delivered; you’ll receive a tracking number when your print is in transit.

Your order may arrive in separate parcels

This is due to the size and shape of some prints; be on the lookout for multiple tracking numbers. 

Delivery Times

Delivery times are difficult to predict, the following are estimates.

Archival Paper

  • Australia Delivery
    15-18 business days | Inclusive of printing, handling and delivery times
  • International Delivery
    18-38 business days | Inclusive of printing, handling and delivery times


Museum Acrylic

  • Australia Delivery
    15-18 business days | Inclusive of printing, handling and delivery times
  • International Delivery
    Not available for international delivery at this time. International delivery will become available in the future.

Will I receive a tracking number? 

Every order is tracked. You’ll receive a tracking number for each parcel once it's in transit. Tracking numbers cannot be supplied before they are in transit.

Can I deliver to a PO box?

No, PO boxes aren't accepted as delivery addresses.

I won't be home to accept delivery

Your parcel will be sent to your nearest collection point. A current Drivers License or valid ID is required for collection.

Failure to collect a parcel within the collection time frame

Will result in the parcel being returned to the studio. In which case, it’s the customers responsibility to arrange and pay for delivery back to the same address.

Jacqueline Law will not be held liable for any costs involved in the reshipment of any parcel. Refunds are not available if you fail to collect or reship your item.

International Customs and Duty Taxes

For advice, please contact your local customs office.

We cannot provide information regarding your countries border security laws, custom or duty taxes. We are required by law to disclose the full AUD dollar value; this value cannot be altered. 

Jacqueline Law will not be held financially responsible for any custom or duty taxes on your order. If an order is refused entry, by no fault of the store, Jacqueline Law is not financially responsibility for additional delivery costs.

 

By purchasing from https://byjacquelinelaw.com, you are agreeing to the Policies on this page.